Customer service takes three days to reply if the recipe is written incorrectly... even when ingredients are sitting on the counter. So, I sent in the issues I had, and they replied with directions to cancel my membership. If I didnt like their answer I could resubmit my question. They would again reply in another 3 days.
No thanks! Cancel! We can get free recipes online.
Jopoand9 about Panna: Video Recipes & Classes, v6.1